Lifecycle concepts - your guiders for recycling and subscribing ICT products

YOUR
GUIDERS

PRODUCT AS A SERVICE

It’s not about owning a product, it’s about using. We guide your company to transform to subscription based offering. In order to create a sustainable relationship with customers.

RECYCLE SMART

We care about the lifecycle of products and our environment. With that in mind we design smart recycling concepts for IT equipment and Mobile Devices.

USER CENTERED DESIGN

The human need are at the heart of our way of working. A deep interest in understanding the people who use your service or product. We guide you to design concepts which are highly valued by it’s users.

EASY TO START

Get in touch, and let’s map the ideal user journey. We create and design together with your customers and your team. Let’s make the user experience outstanding.

MORE THAN
GUIDING

Searching for the true need of your customers, understanding your business and analyzing your team challenges. Thinking about the optimum lifecycle process for your customer and make it work for your organization. We guide you to make this happen.

DESIGN BY
DOING

People demand products and services that are simple to understand and delightful to engage with. User expectations are relentlesly rising. We help you to design inovative and engaging new products and services. Its centered around empathy and research with real people.

OUR SOLUTIONS

SERVICE DESIGN

USER CENTRIC APPROACH

Design is not about how it looks, it’s about how it works. Service Design utilizes customer insights, creative techniques and idea generation to determine new business opportunities.

We use the DesignThinking methodology to design services that will exceed your customers expectations.

TRADE IN

MORE THAN RECYCLING

Sell, repair, refurbish, recycle and dispose of mobile devices. We work with global partners to drive strong pricing across multiple device tiers. Includes grading, diagnostic and reporting. Want to know more? Let’s connect!

LIFECYCLE MANAGEMENT

PRODUCT AS A SERVICE

Selling Products as a Service requires the management of the end2end lifecycle of a product. Let us help you to make this happen!
We are experienced in designing and building these processes.

CONSULTANCY

GLOBAL SERVICES

If you need any help in optimizing your quality of services, analyzing and improving customer journeys, developing & improving Trade-in programs, developing lifecycle management or Product as a Service concepts, lets connect!

OUR STORY

As a user of a product you want an outstanding service

Experience the highest possible level of comfort with as little effort as possible. Well-thought-out concepts provide this experience. It is essential to no longer assume a linear process, but to think circularly. No longer focus on the ownership of a product, but access to a product.

We help companies to develop new ‘Product as a Service’ concepts

Co-create ambitious customer journeys together with your stakeholders. With the aim to realize distinctive and innovative concepts. We will challenge your organization to work together and successfully bring these new concepts to life.

We are trained to look beyond the product

 

Leading the way, developing new revenue models, and being able to see what is needed for a change, is what makes our hearts beat faster. We look at the impact you want to achieve and how to optimally serve your customer. That holistic way of thinking makes us a valuable component for ambitious organizations.